Key Principles and Skills Taught Include:

• Seven Principles of Culture
• The Nine Forces of Culture that tend to cause most problems and the greatest opportunity for improving effectiveness
• Cultural Mapping
• Accomplish more with streamlined processes and more efficient use of resources
• Cultural Gap Action/Management Plans
• A Way of Being Globally Effective

The Learning Process:

There are six key steps participants progress though in the workshop.

1. Recognize the power of culture:
   Understand how it strongly affects people and organizations.
2. Learn foundational principles that underpin all cultures:
   Learn how to get cultural forces to workfo r you, not against you.
3. Understand and experience the key Forces of Culture:
   How they influence behavior, vision and values.
4. Develop a Way of Seeing:
   Cultural maps help you see yourself, your organization and others in a new way. These are created through various assessment tools.
5. Learn options for dealing with Cultural Gaps:
   Create action plans for managing the gaps and analyzing cultural issues.
6. Develop a fundamental Way of Being:
   Traits that are recognized, honored and accepted in any culture.

The Principles of Cultural Intelligence is a combination of assessments, workshops, and coaching sessions tailored to meet your organization's needs in the following areas:

Organizational Culture and Managerial Styles

Mapping and assessing your culture can illuminate the prevailing behaviors and managerial styles found in the organization. A corporate culture map of your organization substantially enhances your ability to understand, interpret and work towards changing (if desired) your culture and managerial styles towards a more effective model. This will also help you understand how "Culture" is affecting behavior and performance within the organization.

Individual Cultural Competencies

Employees examine their own cultural norms (we are the product of many different cultures) and compare their individual cultural tendencies with company culture and determine a fit. This process can be used at the individual level to formulate a personal "cultural" action plan to increase personal performance and effectiveness within the company culture or as part of a new employee orientation or management training session.

Cultural Gap Analysis

Organizations can greatly benefit from expanding the mapping assessment to individual departments and/or international operations. Understanding these different cultures can lead to finding better ways to manage the "cultural gaps" that often exist and lead to lost revenue, staff turnover, miscommunication and other costly problems. A cultural problem analysis worksheet is available to help groups work through issues and discover new and more effective ways to get the forces of culture to work for them instead of against them.

Creating the Ideal Culture

The Principles of Cultural Intelligence provides the framework to assess the current culture, design the ideal or preferred organizational culture for your company, and facilitate a cultural change through company workshops, executive coaching, and organizational activities.

Global Culture Training

The Principles of Cultural Intelligence workshop is perfectly positioned to be used as an international cultural awareness program for both local employees and expatriate employees of your company and your subsidiaries around the world. Employees that attend this workshop will learn to view themselves and others in a new way and come away with an understanding of how culture impacts behavior. Further they will develop a personal action plan to increase their effectiveness in their current international assignment or in working with the "foreign" head office or management.